Frequently Asked Questions
Q: Where does the Trolley pick up?
A: You can board the Trolley at any of our stops – see our tour map & schedule for exact locations and times. The starting point of our tour is at our Experience Naples Location at 1010 6th Avenue South. You can still enjoy the complete tour regardless of your starting location.
Q: How do I pay for my tickets?
A: You may purchase your tickets online on our website at ‘Buy Now'. If you prefer to pay in person, our guides are able to accept cash, or you can use a debit/credit card upon arriving at our Experience Naples location.
Q: When does the Trolley start and what are the different times I can get on?
A: The first Trolley departs our Experience Naples Location at 8:30am and each hour, on the half hour, after that until 3:30pm.
Q: Can we get on and off the trolley with our tickets?
A: Absolutely! Once you get off of the trolley, the next trolley will be back around in approximately one hour. Please refer to our schedule for exact times and remember that all times are approximate.
Q: Do you offer any discounts?
A: Yes! If you purchase your tickets online, you are guaranteed to receive the lowest advertised price.
Q: Does the Trolley have seatbelts?
A: We use vintage style open-air trolleys with bench seating thus, no seat belts are provided, or the ability to secure car or booster seats.
Q: How long is the tour if I don’t get off at any of the stops?
A: Approximately one hour and forty-five minutes.
Q: Are the Trolleys available for private rental?
A: They certainly are! Please contact our sales professionals at email@example.com or 239-260-3272 to inquire.
Q: What’s the latest time that I can board and still experience the full tour?
A: If you originate at our Experience Naples Location, it is 3:30pm. Please refer to your schedule if you are starting at any of the other locations.
Q: Do you allow dogs on the trolley?
A: Only certified service animals are allowed.